SHIPPING & DELIVERY

All items listed in our store are made to order with care and precision. Please allow 10–12 business days for production of any jewelry piece. For detailed shipping and processing times, kindly refer to each product’s individual page.

We proudly ship worldwide, and offer free standard shipping to the following regions: USA, Canada, Europe, Thailand, Hong Kong, Malaysia, Singapore, Indonesia, Taiwan, and India. For all other countries, a $15 USD fee applies for economy shipping. If you prefer faster delivery, express shipping is available worldwide for $35 USD.

Please note:
 Express shipping only speeds up the delivery time, not the production time.

  • Express Delivery: 5–7 business days
  • Economy Delivery: 17–19 business days

Once your order has been shipped, you’ll receive a tracking number to monitor your package. We fully insure each item for its full purchase value during transit, and a signature is required upon delivery for security.

VeluxeDiamond is not responsible for any duties, taxes, or import fees charged by your local government. Please check with your country’s customs office for applicable rates before placing your order.

Also, please be aware that we do not ship to P.O. boxes, and we cannot be held liable for any delays caused by shipping carriers due to weather, customs processing, or unforeseen circumstances.